Point of sale

Create counter sales from the dedicated POS screen — products, custom lines, multi-tender payment, gift cards, and deposit credit.

Create a sale

1. Open POS.
2. Search under Find product and add items, or Add custom item with a name, quantity, and unit price.
3. Optionally set a Receipt client (email and/or linked contact). Linking a client unlocks deposit credit.
4. Review Subtotal, apply Available deposits if needed, then Due now.
5. Optionally enable Send email receipt, then Take payment.

Use Clear sale to wipe the basket, receipt client, and applied deposits.

Gift cards are not sold as POS product lines. Issue them under Gift cards. Digital products are not sold on POS.

Taking payment

In the Take payment modal:

• Square — full amount via Square Point of Sale (see Integrations).
• Manual methods — cash and other methods configured under Settings → Fulfillment.
• Gift card — enter Card number, PIN, and Amount (use Fill remaining to take the balance due).
• Split payment — combine manuals, gift cards, and Add Square for remaining.

When applied deposits cover the total, choose Confirm sale with no further payment.

Write-downs

Promotion / write-down methods appear in a separate section of the payment modal. They adjust stock without collecting payment. Confirm with Confirm write-down. Reverse mistaken write-downs under Products → Adjustments.

After the sale

Completed sales appear in Orders with the in-store channel and your in-store order prefix (Settings → General). Booking settlements also create in-store orders from the booking settle flow — see Bookings.