Products

Manage physical and digital products, stock, variations, royalties, customisation, and where each item can be sold.

Quick start

1. Open Products → Add product, or click a product in the list to edit.
2. Add product asks for essentials only. Preorder, backorder, variations, royalty, siblings, and customisation live under Show advanced when you edit.
3. See Product configuration for stock, variations, preorder, backorder, and customisation.
4. Use the Stock tabs (Receive, Stocktake, Adjustments) when you have Products → Stock permission — see Stock.
5. Download a CSV of the products list (respects your current filters) when you need a spreadsheet snapshot.

Physical vs digital

Physical — stock, variations, preorder, backorder, online and POS channels.

Digital — downloadable after online payment; not sold on POS.

Channels and royalties

Enable each product for online checkout and/or in-store (POS). Optional artist royalty ownership feeds the artist royalty report when settlement or POS sales include that product. Set royalty on the product under Show advanced (not on the artist settings screen).

Categories

Organise the shop with categories/tags so customers can browse. Category management sits with the products area in admin.

On the storefront shop listing, customers can sort by Featured, Price: low to high, or Price: high to low. Optional related products on product pages are configured under Settings → Content.

Preorder vs backorder

Preorder — you know how many are coming, but there will be a delay before fulfillment.

Backorder — allows the product to be sold into negative stock. Can be used in conjunction with preorder. Can only be used when Manage stock is enabled.